Gail Apostadero

Using AI to Drive Customer Experience

You may not know it, but artificial intelligence is everywhere today. Ever ask Siri, Alexa, or Google Home a question? Or used Waze to find your way home? AI powers the algorithms behind these devices and apps, the social media feeds we receive, and what we see when we log in to Facebook or LinkedIn.   Every day, AI provides machines with the ability to learn, adapt, and make decisions.