Insights

Stay in the loop on our latest technology developments, announcements, and thought leadership on how artificial intelligence and machine learning intersect with customer service.

Using AI to Drive Customer Experience

You may not know it, but artificial intelligence is everywhere today. Ever ask Siri, Alexa, or Google Home a question? Or used Waze to find your way home? AI powers the algorithms behind these devices and apps, the social media feeds we receive, and what we see when we log in to Facebook or LinkedIn.   Every day, AI provides machines with the ability to learn, adapt, and make decisions.

Aigent is on the Right Track

The Web Summit 2019, Europe’s largest and most important technology marketplace was held in Lisbon last November. Aigent’s Tools Engineer